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June 7, 2021

What Services does a Call Center Provide and What are Inbound Call Centers?

Call Center Services: Many people are often surprised by the answer to this question, “What services does a call center provide?” When most people think of […]

December 15, 2020

How to respond the customers to win back customer trust

How to respond to one-star rating customer to win back the customer

Before diving into the details, lets first have a look at the customer care call centers In this era of science & technology, the role of […]